PREMIER has experienced craftsmen available to provide expert services in a timely manner 24/7. All of our Technicians are trained on all aspects of the services we provide. Each is trained using a program developed by the founder of the company and incorporates technical learning and hands-on experience. The program is constantly refreshing topics to ensure that each Technician is up to date on the latest technology and best practice techniques.
We pride ourselves on the levels of customer service we provide. We are convinced that making the repair is but a small part of the overall satisfaction. Communicating and dealing with issues of the Tenants is of the utmost importance. In most cases our approach minimizes the stress of the Tenant and de-escalates any dramatic episodes. Each of our Technicians is trained on how to communicate and resolve conflicts in the situations they would be put in on a regular day-to-day basis.
Our state of the art work order system provides the Technicians with the tools to easily document and record all information pertinent to each work order. Their attention to detail ensures that when the work is invoiced there is no question as to the costs and associated work. This will minimize the billing process on the property manager’s side.
We have extensive knowledge and experience in each of these areas:
Electrical Appliances Carpentry Carpet Painting
Lighting Heating Cabinetry Hardwood Texture
Datacom Cooling Fences Tile/Stone Drywall
Telecom Locksmith Decks Masonry Landscaping
Plumbing Doors Roof/Gutters Concrete Tree Care
Drains Windows Garage Doors Stucco Irrigation
